Shipping Policy

The Peace Operations Training Institute (POTI) uses the services of the United Parcel Service (UPS) for the shipping of our courses to students around the world. POTI bases shipping costs on estimates provided by UPS at time of checkout - no surplus charges are added.

Where can POTI ship to?

POTI can ship items anywhere that UPS delivers. Every course we currently offer is available in an online/downloadable format (PDF) for students. If shipping by UPS is an issue, POTI recommends using this option. Shipping courses internationally is expensive and may be cost prohibitive for many of our students - we recommend purchasing an online/downloadable version of the course and printing it locally.

When is the order processed?

All orders are processed within 1-2 business days after receiving the order, for courses we have in-stock. Courses that are not kept in-stock will be specially processed and may take up to 2 weeks before shipping due to printing requirements. Students will be contacted by our support staff if delays are anticipated. Students receive an online/downloadable version of the course immediately after they complete the checkout process.

How long will shipping take?

POTI will ship your item via UPS using their least expensive shipping option based on your order's weight and destination. Students typically receive their order within 7 business days after the courses have been shipped.

What's a business day?

POTI's business days are Monday - Friday, not including major holidays and weekends.