Susan Terrien joined the Peace Operations Training Institute (then UNITAR POCI) in late 1998. Her first duties included preparation of the letters of congratulations, Certificates of Completion, and data entry.
She presently serves as the organization’s Registrar and Office Manager. Her Registrar duties include the processing of student enrolments and answering student inquiries about all aspects of the Institute’ peacekeeping distance training programmes. She also assists in the management of all aspects of the Certificate of Training in United Nations Peace Support Operations (COTIPSO) programme. Her Office Manager functions include accounting, procurement, shipping, plus any additional tasks required to keep the office running smoothly.